SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our international warehouses will be shipped by an International postal service by the weight and size of the product. Packages shipped from our US warehouses are shipped through USPS or another US based postal service.
We provide free shipping over $100 purchase to more than 200 countries around the world (check for coupon deals). However, there are some locations we are unable to ship. If you happen to be located in one of those countries we will contact you.
Customs / Duty
We are not responsible for any customs/duty fees. By purchasing our products, you agree that one or more packages may be shipped to you and may get customs/duty fees when they arrive at your country/destination which is at your responsibility.
Shipping time varies by location. These are our estimates:
|LOCATION||*ESTIMATED SHIPPING TIME|
|United States||7-20 Business days|
|Canada, Europe||7-20 Business days|
|Australia, New Zealand||7-30 Business days|
|Central & South America||7-30 Business days|
|Asia||7-20 Business days|
|Africa||7-45 Business days|
*This doesn’t include our 2-5 day processing time.
You will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Separate package shipment
For logistical reasons, items in the same purchase may be sent in separate packages, even if you’ve specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.